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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Austin Suarez

February 28, 2026

1  out of  5
rating by Austin Suarez
"I didn't originally write a review, but since you decided you wanted to take this public, let's take it public. - **YOU OPENED A NEW AUTO INSURANCE POLICY IN MY NAME WITHOUT MY DIRECTION OR CONSENT**. - You then changed your narrative and said you were UPDATING my auto policy to "modern" insurance. - You failed to provide a notice of material change - which is required in the state of Texas. - You failed to provide the details of the new policy such as: new insurance limits, new deductibles and other attributes of the changed policy. - You failed to fulfill your obligations under Texas Insurance Code Section 551.1055 governing changes to Policy on Renewal. Texas courts have established that you have a duty to keep me informed of changes so I can stay safely insured. You and your agents breached that duty. - You refused to respond to any of my emails on this matter. - YOU broke this 15 year relationship I had with Statefarm with no claims, 11 of which were here in the State of Texas. - YOU broke the trust I had in you as my agent to protect me and my assets from liability. - I took my insurance elsewhere and filed complaints where applicable."
We responded:
"Dear Austin, Thank you for taking the time to share your feedback. We sincerely apologize for any frustration or inconvenience you have experienced during the recent transition to our new Personal Car Policy and billing system. Our goal with these upgrades is to provide enhanced self-service options through statefarm.com and the State Farm mobile app, allowing customers more flexibility to manage their policies, including adding vehicles or drivers, adjusting billing frequency, and modifying deductibles. We also expanded our multicar policy in Texas to cover more than four vehicles on a single policy, which we hope will better serve our customers’ needs. We understand that changes can be challenging for some, but we have done our best to provide excellent customer service to all. Best regards, Earl Wood State Farm Agency "
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b w

February 22, 2026

5  out of  5
rating by b w
"Ms. Peck did an amazing job signing us up for new auto & life coverage-plus saved us about $300 monthly!"
We responded:
"b, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Earl Wood’s Team—we are always here to help!"
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Abigail B

February 20, 2026

5  out of  5
rating by Abigail B
"My family has been with Earl Wood for over a good decade. We've always been treated kindly by staff and feel apart of a bigger family. Thank you for everything you've done for us!"
We responded:
"Thank you for taking the time to leave such a great review, Abigail. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Alan Arnold

February 19, 2026

5  out of  5
rating by Alan Arnold
"Victora was very helpful in explaining what Insurance coverage works best for me. Very professional and glad I switched to State Farm."
We responded:
"Thank you for the fantastic review, Alan! We are always here to help with your insurance needs here in Fort Worth . "
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Rigina Scott

February 19, 2026

5  out of  5
rating by Rigina Scott
"Miss Victoria Peck was absolutely wonderful!!! Her customer service was impeccable, her knowledge of product was excellent. She was very personable, helpful, and a joy to speak with!!! She cares about what she’s doing and it was very evident that she loves helping people. Thank you Victoria you made getting insurance easy, affordable and I thoroughly enjoyed speaking with you today!!!"
We responded:
"Rigina, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Earl Wood’s Team here in our Fort Worth office. "
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Ricardo Baez

February 18, 2026

5  out of  5
rating by Ricardo Baez
"I have been a customer here for over 30 years. Earl has a wonderful and attentive staff highly recommend."
We responded:
"Thank you for the 5-star review, Ricardo! Here on State Farm Agent Earl Wood’s Team, we are proud to serve our community and appreciate your recognition. "
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Lupe Ruiz

January 8, 2026

5  out of  5
rating by Lupe Ruiz
"Highly recommend Stephanie!"
We responded:
"Greetings Lupe, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!"
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Kelly Smith

December 31, 2025

5  out of  5
rating by Kelly Smith
"Been with Earl Wood’s office for 20+ years and continue to get wonderful service."
We responded:
"Dear Kelly, thank you for taking the time to share your experience. We're thrilled that our office left such a great impression! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
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Mike Bolden

December 9, 2025

5  out of  5
rating by Mike Bolden
"We have had our home and auto insurance through State Farm for decades and have used a couple of different agencies over the years. Earl Wood has hands down the best customer service in the biz. Trisha in particular is always there to help us in any time of need. She knows her stuff and is invaluable when we have something as simple as a question about our coverage or any other need. Thank you very much guys!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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sarajane eisen

December 8, 2025

5  out of  5
rating by sarajane eisen
"I have had the best experience working with Trisha with State Farm! She is the most professional, attentive, problem solver and responsive agent that I have ever had the epelasure of working with. I would highly recommend them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paula Palm

December 5, 2025

5  out of  5
rating by Paula Palm
"Trisha Wood was a pleasure to work with, and simplified the 3 insurance policies which helped me make educated decisions. I have worked with many other insurance agents and Trisha at State Farm by far was so incredibly knowledgeable and assisted me through the entire process seamlessly. I highly recommend her and State Farm for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kelli Norton

November 15, 2025

5  out of  5
rating by Kelli Norton
"Trisha was so easy to work with! She was so helpful getting us the coverage we needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ben Norton

November 15, 2025

5  out of  5
rating by Ben Norton
"Great agency and great team! Trisha is amazing- give Trisha a call!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carl C

October 24, 2025

5  out of  5
rating by Carl C
"We've been with Ed Wood for years. Great service and always easy to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kailey Hughes

October 16, 2025

5  out of  5
rating by Kailey Hughes
"Trisha was so helpful for my family S we walked through an insurance claim. She was calm, and collected and helped us with every step of the way!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Charrie Lively

October 15, 2025

5  out of  5
rating by Charrie Lively
"Trisha is fantastic. She reviewed all of our insurance needs and asked good questions to make sure we had appropriate coverages."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark

October 7, 2025

5  out of  5
rating by Mark
"I have been with Earl Wood Insurance throughout my 13 years here in Texas and the only reason I’m leaving them is that I’m relocating back to California and I couldn’t convince these folks to come with me! I’ve had Automobile Insurance and Renter’s Insurance with them and on the rare occasion I had to access my insurance services they made the process virtually effortless. They stand behind the products they sell and never oversell more than you need and their prices are as good as any and better than most. Hands down the best relationship I’ve ever had with a professional organization. Wholeheartedly endorse and recommend them 100%!"
We responded:
"Thank you, Mark. We appreciate your review and kind words! We are delighted to know you had a great experience with our State Farm office. "
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Joy Leggett

September 17, 2025

5  out of  5
rating by Joy Leggett
"Excellent customer service!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Syndi Reding

August 29, 2025

5  out of  5
rating by Syndi Reding
"I have been with Earl Woods State Farm for approximately 30 years and have gotten nothing short of exceptional service. Car, homeowners etc . policies. Brett Garrett is my current agent at their office and is always prompt and knowledgeable with every issue and questions I may have. Highly recommend if you need a great company and local office to help with your needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Roslin E.

August 20, 2025

5  out of  5
rating by Roslin E.
"Earl Wood and his team at State Farm Insurance are outstanding to work with, making the insurance process smooth and stress-free. Collaborating with Earl and his staff is incredibly easy—their clear communication and friendly approach ensure every interaction is straightforward and pleasant. Whether discussing policy options or handling claims, they explain everything clearly, making the experience seamless for clients. The team’s helpfulness is exceptional. Earl's staff go above and beyond to address questions and concerns, providing tailored guidance to ensure you have the right coverage for your needs. Their responsiveness is unmatched; they consistently return calls promptly, often within hours, offering peace of mind when you need quick solutions. When issues arise, Earl’s team tackles them with efficiency and professionalism, resolving problems swiftly and effectively to minimize any inconvenience. Most importantly, Earl's team are dependable when it counts. Whether facing a minor issue or a major disaster, you can rely on them to step up, guiding you through the process with expertise and care. Their proactive support and commitment to clients make them a trusted partner in any situation. I highly recommend Earl Wood and his team for anyone seeking an insurance agency that combines reliability, responsiveness, and genuine dedication."
We responded:
"Roslin, we’re thankful for your feedback and for being our customer over the years! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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RJ B

August 18, 2025

5  out of  5
rating by RJ B
"I recently switched over to this State Farm location, and I couldn’t be happier that I did! Trisha Wood was recommended to me by a family friend, and from the moment I met her, she was so kind and welcoming. She took the time to make sure we had the best plan and rates for our needs, and I truly felt cared for throughout the process. I’m grateful for the experience and look forward to working with this team for years to come!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah Fain

August 14, 2025

5  out of  5
rating by Sarah Fain
"Trisha Wood is the best! She goes above and beyond. She came highly recommended to me a few years ago and I have absolutely no regrets! Switching from Allstate to State Farm with Trisha was painless and she helped us save a ton of money. Trisha's response time when I email her is super fast. There's been times I am out shopping for cars and need to quote on insurance to determine if I will by that car or another and she emails me right back. I love how available she is when I need her. If there is ever a time she can't help me with something she makes sure I get the help I need. I needed help with the State Farm app and she got me right over to Kim Alves who is an app expert! Kim was awesome. She was super friendly and very helpful in making sure I understood how to use the app. I would 100% recommend this team at State Farm!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bill Kolb

August 13, 2025

5  out of  5
rating by Bill Kolb
"The most important thing in any relationship, be it business or personal, can be summed up in one word. TRUST! If Earl Wood tells you tomorrow is Christmas. Start wrapping the presents! Bill Kolb"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Escobedo

August 13, 2025

5  out of  5
rating by Ashley Escobedo
"I’ve been with the Earl Wood State Farm office for many years and they’ve been nothing short of amazing. I’ve used them for car insurance, homeowners insurance, and now renters insurance, plus an additional life insurance policy. The team is always quick to answer my questions and takes the time to explain everything clearly. Their customer service is top-notch, and I truly trust them to handle all my insurance needs. Highly recommend!"
We responded:
"Ashley, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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OOS97

August 8, 2025

5  out of  5
rating by OOS97
"Victoria was a great representative, helped me a lot and she is the reason I got statefarm insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"